Frequently Asked Questions
Everything you need to know about your performance gear and orders.
How long does it take for my order to ship?
Standard orders typically process within 1-3 business days. Once shipped, domestic delivery usually takes 3-5 business days depending on your location and selected shipping method.
What is your return policy for performance equipment?
We offer a 30-day return policy for unused items in their original packaging. Please note that customized equipment or items that have been modified (such as drilled bowling balls) are not eligible for return.
Do you ship your sports products internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.
How can I track my order status?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
Are your products covered by a warranty?
Many of our high-performance products come with a manufacturer's warranty against defects. Please check the specific product page for warranty details or contact our support team for assistance.