Returns & Exchanges
At Creating the Difference, we want you to be completely satisfied with your bowling performance gear. If your purchase doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unused merchandise.
Return Process
- 1.Verify Eligibility
Ensure your items are in original, unused condition with all packaging intact; please note that customized items or drilled bowling balls are not eligible for return.
- 2.Submit a Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number and shipping instructions.
- 3.Package Your Gear
Securely pack the items in their original shipping box, clearly marking the RMA number on the exterior to ensure efficient processing at our warehouse.
- 4.Receive Your Refund
Once our team inspects the returned equipment, we will process your refund or exchange within 5-7 business days to your original payment method.
